A man working at a desk with three monitors displaying network and system monitoring data, including a map with Wi-Fi icons, graphs, and alerts.

Remote Network Health Monitoring & Management Services

Lippincott Communications provides professional remote monitoring and management service contracts designed to help maintain reliable operation of critical network and surveillance infrastructure throughout hotels, motels, condominium associations, vacation rental properties, and commercial environments.

Our monitoring program allows us to remotely oversee key network components including internet connectivity, daily speed testing, managed switches, wireless access points, surveillance systems, recording devices, and other connected infrastructure. By continuously monitoring system health, device connectivity, bandwidth performance, uptime status, ISP performance and network activity, we can often identify potential issues before they significantly impact residents, guests, or daily operations.

Using advanced remote management platforms and commercial-grade networking technologies, many service issues can be diagnosed and resolved remotely — reducing downtime, improving response times, and minimizing unnecessary on-site service visits. Our systems are designed to provide proactive support rather than simply reacting after failures occur.

Remote monitoring services may include:

  • Internet connectivity and uptime monitoring

  • Documented daily internet speed tests

  • Wireless access point and Wi-Fi performance monitoring

  • Managed switch and network device supervision

  • Operational Awareness system device monitoring

  • Remote troubleshooting and diagnostics

  • Firmware and system update management

  • Network performance and bandwidth analysis

  • Alerts for offline devices or abnormal conditions

  • Professional monthly system health and monitoring reports

  • And more depending upon network configuration. Every network is different

Professional monthly monitoring reports* are also available to provide documented system status, network health information, uptime reporting, and historical operational data for hotels, condominiums, vacation rentals, and commercial properties. These reports help support ongoing operational awareness by providing property managers, condominium associations, and ownership groups with visibility into overall system performance, connectivity trends, and long-term operational continuity.

Our goal is to provide dependable long-term support, proactive system oversight, and peace of mind for properties that rely on stable connectivity, and professionally managed infrastructure.

*Additional Charge